The scheduled maintenance has been completed. Please open a ticket via the Tempest portal if you're unable to reach your services.
Posted Nov 16, 2023 - 01:16 UTC
Update
Progress update as of 8:11pm site time:
Blade servers: Some are already online, 2 key components that are critical to us providing network to the switch supporting the blades have been damaged during transit. A replacement will arrive at 9AM site local time tomorrow morning. Service will be restored to these microcloud services at that time.
1U dedicated servers: Most of these should be coming online shortly (if not already online).
We anticipate the migration to be fully complete after the replacement components for the blade servers arrive tomorrow morning.
Posted Nov 15, 2023 - 01:17 UTC
Update
Clients who were previously in cabinet 304 should now be seeing services coming online. We are continuing to work on bringing everyone back online in the new facility.
Posted Nov 14, 2023 - 16:15 UTC
Update
The equipment has been de-racked and is enroute to the new facility.
Posted Nov 13, 2023 - 21:21 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 13, 2023 - 14:00 UTC
Scheduled
We will be performing a migration of all cabinets of tempest equipment to our new private cage in Colohouse. Customers in every tempest cabinet in New York will be affected by this and there will be a complete loss of power and network throughout the move. We aim to keep all customers up to date throughout this move. Path customers in New York will not be affected.
Posted Oct 10, 2023 - 20:37 UTC
This scheduled maintenance affected: North America (New York, United States).